Privacy Policy

Pots and More Franchising recog­nises the impor­tance of pro­tect­ing the pri­vacy of per­son­ally iden­ti­fi­able infor­ma­tion col­lected about our cus­tomers. For the pur­poses of this Privacy Statement, the word cus­tomers includes vis­i­tors to our web sites, sub­scribers to and users of our ser­vices, pur­chasers of our prod­ucts and adver­tis­ing customers.

Personal Information
We col­lect per­sonal infor­ma­tion when we pro­vide our ser­vices to you. Generally we will tell you why we are col­lect­ing infor­ma­tion when we col­lect it and how we plan to use it or these things will be obvi­ous when we col­lect the infor­ma­tion. We usu­ally col­lect per­sonal infor­ma­tion directly from you although some­times we may use agents or ser­vice providers to do this for us. We may also acquire lists from other sources, both from other com­pa­nies and from other pub­lic documents.

Use of Information
We usu­ally col­lect per­sonal infor­ma­tion such as your name, address, tele­phone num­ber. When you are online, we col­lect infor­ma­tion regard­ing the pages within our net­work which you visit and what you click on. As a gen­eral rule we do not col­lect sen­si­tive infor­ma­tion. However, if we do, it will usu­ally be for the pur­poses of pro­vid­ing our goods or ser­vices and if the law requires us to, we will seek your con­sent to col­lect it. We use your infor­ma­tion to pro­vide our ser­vices to you, to ful­fil admin­is­tra­tive func­tions asso­ci­ated with these ser­vices, for exam­ple billing, to enter into con­tracts with you or third par­ties and for mar­ket­ing and client rela­tion­ship purposes.

We may share your infor­ma­tion with other com­pa­nies which are related to Pots and More Franchising Limited, within Australia. We or they may also use your per­son­ally iden­ti­fi­able infor­ma­tion to assist us in improv­ing our prod­ucts and ser­vices and any of us might be in touch to let you know about goods, ser­vices, or pro­mo­tions which may inter­est you.

Use by Third Parties
Pots and More Franchising may dis­close your infor­ma­tion to its ser­vice providers and con­trac­tors from time to time to help us to pro­vide and mar­ket our goods and ser­vices to you. We may also share your infor­ma­tion with third par­ties who pro­vide prizes for com­pe­ti­tions or reader offers. If we do this we gen­er­ally require these par­ties to pro­tect your infor­ma­tion in the same way we do.

Use of Aggregate Data
We may col­lect cer­tain non-personal infor­ma­tion to opti­mise our goods and ser­vices includ­ing our Web pages for your com­puter (e.g., the iden­tity of your Internet browser, the type of oper­at­ing sys­tem you use, your IP address and the domain name of your Internet ser­vice provider). We may use such non-personal infor­ma­tion for inter­nal pur­poses, includ­ing but not lim­ited to improv­ing the con­tent of our sites. Pots and More Franchising may use per­son­ally iden­ti­fi­able infor­ma­tion in aggre­gate form to improve our goods and ser­vices includ­ing our Web sites and make them more respon­sive to the needs of our cus­tomers. This sta­tis­ti­cal com­pi­la­tion and analy­sis of infor­ma­tion may also be used by Pots and More Franchising or pro­vided to oth­ers as a sum­mary report for mar­ket­ing, adver­tis­ing or research purposes.

Security
Pots and More Franchising strives to ensure the secu­rity, integrity and pri­vacy of per­son­ally iden­ti­fi­able infor­ma­tion of our cus­tomers. We use a vari­ety of phys­i­cal and elec­tronic secu­rity mea­sures includ­ing restrict­ing phys­i­cal access to our offices and fire­walls and secure data­bases to keep per­sonal infor­ma­tion secure from mis­use, loss or unau­tho­rised use or dis­clo­sure. Unfortunately, no data trans­mis­sion over the Internet can be guar­an­teed to be totally secure.

Access to Personal Information
You have a right to access most per­sonal infor­ma­tion we hold about you and if we deny access in some cir­cum­stances we will tell you why. To request access, please con­tact our admin­is­tra­tion as set out at the end of this document.

Public Information
Any infor­ma­tion posted on bul­letin boards and/or com­mu­ni­cated in chat areas becomes pub­lic infor­ma­tion. While Pots and More Franchising strives to pro­tect and respect your pri­vacy, we can­not guar­an­tee the secu­rity of any infor­ma­tion you dis­close in a chat room or bul­letin board.

Cookies
Cookies are data that a Web site trans­fers to an individual’s hard drive for record-keeping pur­poses. Cookies can facil­i­tate a user’s ongo­ing access to and use of a site. They allow us to track usage pat­terns and to com­pile data that can help us improve our con­tent and tar­get adver­tis­ing. If you do not want infor­ma­tion col­lected through the use of Cookies, there is a sim­ple pro­ce­dure in most browsers that allows you to deny or accept the Cookie fea­ture. But you should note that Cookies may be nec­es­sary to pro­vide you with fea­tures such as mer­chan­dise trans­ac­tions or reg­is­tered services.

Online Links to Third Party and Co-Branded Sites
Pots and More Franchising may estab­lish rela­tion­ships with busi­ness part­ners that allow vis­i­tors to our Internet sites to link directly to sites oper­ated by these part­ners. Some of these sites may be “co-branded” with our logo; how­ever, these sites may not be oper­ated or main­tained by or on our behalf. These sites may col­lect per­sonal infor­ma­tion from you that may be shared with us. This Privacy Statement will apply to any per­sonal infor­ma­tion we obtain in this manner.

Pots and More Franchising is not respon­si­ble for the con­tent or prac­tices of Web sites oper­ated by third par­ties that are linked to our sites. These links are meant for the user’s con­ve­nience only. Links to third party sites do not con­sti­tute spon­sor­ship, endorse­ment or approval by Pots and More Franchising of the con­tent, poli­cies or prac­tices of those third party sites. Once you have left our site via such a link, you should check the applic­a­ble pri­vacy pol­icy of the third party site.

What else you should know about pri­vacy on the Internet
Remember to close your browser when you have fin­ished your user ses­sion. This is to ensure that oth­ers can­not access your per­sonal infor­ma­tion and cor­re­spon­dence if you share a com­puter with some­one else or are using a com­puter in a pub­lic place like a library or Internet café. You as an indi­vid­ual are respon­si­ble for the secu­rity of and access to your own com­puter. Whenever you vol­un­tar­ily dis­close per­sonal infor­ma­tion over the Internet that this infor­ma­tion can be col­lected and used by oth­ers. In short, if you post per­sonal infor­ma­tion in pub­licly acces­si­ble online forums, you may receive unso­licited mes­sages from other par­ties in return. Ultimately, you are solely respon­si­ble for main­tain­ing the secrecy of your user­name and pass­words and any account infor­ma­tion. Please be care­ful and respon­si­ble when­ever you are using the Internet.

For fur­ther infor­ma­tion
Please con­tact our Head Office to ask for access to your infor­ma­tion or if you have a com­plaint con­cern­ing your infor­ma­tion pri­vacy or if you would like more infor­ma­tion about our approach to privacy.

Pots and More

Phone: (08) 9377 3396

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